Elizabeth
Live call
Job booked
Safety switch fault
Thu 8 Oct, 9:00 am · Burleigh Heads
trackio AI Reception
Every call answered.
Every job booked.
Your AI receptionist picks up the business line, answers questions about your services, and books jobs straight into your schedule, so you can stay on the tools.
Set up your AI receptionist in minutes. No setup fee, no lock-in contract.
Every missed call is a job someone else gets.
Small service businesses lose work to unanswered phones every week. AI Reception answers for you, every time it rings.
You're on the tools, not on the phone.
You can't pick up from a roof or under a sink. A caller who gets no answer rings the next business on the list, and that job is gone.
Calls don't stop at 5pm.
Plenty of people ring in the evening or on the weekend. Without someone answering, those enquiries wait until Monday, if they wait at all.
Voicemail isn't an answer.
Most callers hang up at the beep. The ones who leave a message start a round of phone tag that eats into your day.
Answering calls by this afternoon.
No hardware, no IT setup, no call centre to brief. Set it up yourself in a few minutes.
Pick your number
Choose a local number inside the app in a couple of clicks, or forward your existing business line to it. Your customers keep calling the number they know.
Teach it your business
Add your services, prices, FAQs, policies and trading hours. Then choose its voice and accent, including Australian.
It answers and books
Elizabeth answers every call, books jobs into your schedule, and puts a summary of each call in your inbox.
Pick a plan, choose your number, and your receptionist is answering the same day.
Get startedA receptionist that never takes a day off.
Everything a good front desk does, from the first ring to the booked job.
Answers every call
A natural voice that picks up straight away, day or night, and handles the call the way you've taught it.
Books jobs for you
Checks your availability and books the job straight into your schedule, and into Google Calendar if you connect it.
Knows your business
Answers from your own services, prices, FAQs, policies and documents, so callers get the right answer first time.
Transfers when it matters
Puts urgent calls through to you or the right staff member, and takes a message when no one is free.
After-hours rules
Follows your trading hours. Urgent calls reach whoever is on call, everything else waits as a message.
Screens out the junk
Block numbers, prefixes and withheld caller ID, and it hangs up on robocalls and spam. Known customers always get through.
One inbox
Calls, texts and email together, with a written summary of every conversation and what the caller needs.
Your voice, your accent
Choose from a range of voices and an Australian, New Zealand, British, Irish or American accent.
Quotes and invoices
Send quotes customers accept online, invoices with a pay link, and push drafts to Xero.
Every call. Every hour. One receptionist.
Calls, texts and messages from every channel land in one inbox, answered the moment they come in, day or night.
24/7
answering, including after hours
1
inbox for calls, texts and messages
5
accents, Australian included
$0
setup fee, no lock-in contract
Simple, monthly pricing.
Pick a plan by how many calls you take. Prices in AUD including GST, with no setup fee and no lock-in contract.
Starter
- Calls answered per month
- 35
- Text messages per month
- 300
- AI actions per month
- 150
- AI receptionist answering calls
- Local business number
- Jobs, schedule and customers
- Call and message notifications
- Contact import
- —
- Outbound calling
- —
- API access
- —
Growth
- Calls answered per month
- 200
- Text messages per month
- 1,000
- AI actions per month
- 600
- AI receptionist answering calls
- Local business number
- Jobs, schedule and customers
- Call and message notifications
- Contact import
- Outbound calling
- —
- API access
- —
Pro
Most popular- Calls answered per month
- 500
- Text messages per month
- 2,500
- AI actions per month
- 1,500
- AI receptionist answering calls
- Local business number
- Jobs, schedule and customers
- Call and message notifications
- Contact import
- Outbound calling
- API access
Max
- Calls answered per month
- 2,500
- Text messages per month
- 10,000
- AI actions per month
- 10,000
- AI receptionist answering calls
- Local business number
- Jobs, schedule and customers
- Call and message notifications
- Contact import
- Outbound calling
- API access
Starter
per month
Growth
per month
Pro
per month
Max
per month
Busy month? Extra calls are added in packs of 25 for $49, only up to the monthly cap you set. Past your cap, callers can leave a voicemail. · Need more than 2,500 calls a month? Talk to us
Frequently Asked Questions
Still have questions? Contact our team
Stop missing calls.
Start booking more jobs.
Your AI receptionist answers every call, books the work, and lets you get on with the job. Set up in minutes, no setup fee.